FAQ

Questions?  Have a look at our Frequently Asked Questions.

How much does a karaoke rental cost?

The cost of your OttawaKaraoke depends on the day of your Karaoke party, the pickup or delivery time, and any accessories – such as extra microphones.

Start by selecting your event dates below.  Don’t worry, because the return day is automatically added and free.

 

Do you have a karaoke machine available for my party?

We always have karaoke machines available for parties.  Pick your karaoke party date using the date picker below.  We’ll automatically add the return day, as an extra day at no charge – unless you’d prefer to return the equipment the same day.  Just let us know!

 

How many songs are included?

There are over 15,000 karaoke songs covering music from oldies to current top 40. If we are missing something, please make a song request, and let your karaoke concierge know.

How can I search the songs on the karaoke machine?

You can search the karaoke songs, online by clicking here.

Do you offer delivery?

Yes, we offer a turnkey delivery service.  We deliver, setup, and then remove the karaoke machine the day following from your event.

The cost is calculated on booking checkout.

Can I track my Karaoke Delivery Driver?
Yes, you can!

We’ll call you exactly 1 hour before your karaoke delivery appointment. Once your driver is heading to your location, you’ll receive an email, and text message with a tracking link, to track your delivery in real-time.

Where do I pickup my karaoke machine?

The karaoke machine is picked up in Nepean, on Centrepointe Drive.

You’ll receive the exact pickup location in your delivery confirmation email.

What payment methods are accepted?

We accept PayPal, Visa and MasterCard.

Do you offer refunds on cancellations?

If you need to cancel your karaoke event, we will refund the final booking fee, minus the booking fee.

How do I speak to someone over the phone?

You can speak with a Karaoke Concierge Team Member right away, just type in your telephone number and get a call back instantly.

If you’d prefer not to use the click-to-call, we’re available 24/7 by calling 1-855-831-7464

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